Service and upgrades

Day-one performance, year after year

The engineers who designed your line are the ones who commission it, train your operators and keep it at its best. From Denmark – by phone, remotely and on site.

Detail of an NDT cheese line in stainless steel
01

Commissioning and training

NDT commissions every line we deliver. We set the recipes with your cheesemakers, run the first batches together and train your operators on the panel, the process and the cleaning programme. You take over a line that is already making your product.

02

Spare parts and planned service

NDT equipment is built for continuous operation: the MCV needs one planned service per year at 24/7 production. We keep the critical wear parts for every line we have delivered and plan the service with you, so it fits your production calendar instead of interrupting it.

03

Remote support

Our process engineers connect to your panel and see what you see. Most questions are answered the same day – and when a visit is needed, we arrive knowing the line, because we built it.

Service agreement

One agreement, one planned stop a year

An NDT service agreement fixes what happens in the year after commissioning – and the year after that. You know the date of the service stop, what it covers and who comes.

Planned service

One planned service stop per year at 24/7 production: inspection, wear parts, calibration of sensors and knives, CIP check. Planned with you, so it fits your production calendar.

Support and parts

Remote support with an agreed response time, critical spare parts held for your line, and software and recipe updates as they are released.

People and performance

Refresher training for new operators and cheesemakers, and an annual review of yield, cycle time and losses against the figures in your contract.

Traceability: every batch is documented in the control system – recipe, temperatures, times, cutting and emptying – so you have full traceability from milk to packed cheese, and we have the data to keep the line at its best.

Upgrades

Upgrade the line you have instead of replacing it

A cheese line lasts decades; the technology around it does not stand still. NDT upgrades existing lines – ours and others' – with new cutting technology, Draining Washer Coolers and Drum Drainers, sterile air and steaming, UVC treatment of brine and modern recipe control. The result is higher yield and better hygiene from the vats you already own, at a fraction of the cost of a new line.

  • New cutting technology for existing cheese vats – patent pending
  • Draining Washer Coolers, Drum Drainers and sterile air for closed lines
  • Control system and operating panel upgrades with recipe and batch records
  • Capacity steps: additional vats, larger drainage, faster cooling
Ask about an upgrade
Closed NDT cheese vat installed at a dairy
Next step

Running an NDT line – or a line you would like to run better?

Write to service or call us. We know every line we have delivered.

You can also read our FAQ on cottage cheese, paneer and halloumi lines.

Contact service